FSA/HSA Providers Refund Policy

Thank you for using our FSA/HSA Providers. Please review our Return and Refund Policy carefully to understand your rights and responsibilities regarding purchases made through our platform.

1. No Refunds or Exchanges Through Our Platform:

Our service operates solely as a directory service for providers. We provide a platform for service providers to list their offerings and for customers to discover and engage with these providers. As such, any transactions, including purchases of services, are strictly between the service provider and the customer. We are not involved in the actual transaction and therefore are not responsible for handling refunds, returns, or exchanges of any services booked or purchased through our platform.

2. Direct Communication with Service Providers:

Since all transactions are directly between the service provider and the customer, any requests for refunds or exchanges should be addressed directly to the respective service provider. We recommend that customers review the service provider’s own policies before making a purchase. Our directory does not enforce nor is liable for the fulfillment of any service provider’s refund or exchange policy.

3. Contact Information for Service Providers:

For convenience, service providers’ contact details are provided within our directory. In the event that you need to request a refund or exchange, please use this information to communicate directly with the service provider.

4. Assistance from Our Platform:

While we are not responsible for mediating refund or exchange disputes, our customer service team is available to assist with providing contact information and facilitating communication channels between customers and service providers where possible.

If you are unable to make contact with the provider using the information provided, please contact us through our Support page, and we will assist you with your inquiry. 

5. Limitation of Liability:

By using our directory, you acknowledge that we are not liable for any losses or damages arising from your interactions and transactions with service providers, including but not limited to denied benefits approvals for services, failed refunds or unsatisfactory service exchanges, receipts.

For any further questions about our Return and Refund Policy, please contact our customer support team.

We hope your experience using our directory service is both successful and satisfactory. Thank you for choosing us as your trusted directory service.